Cookie Policy
Cookie Policy
Effective: May 2026 | In compliance with Regulation (EU) 2016/679 (GDPR), the Slovenian Electronic Communications Act (ZEKom-2, Article 225) and Directive 2002/58/EC (ePrivacy).
1. What are cookies?
Cookies are small text files that are stored on your device (computer, tablet, phone) when you visit a website. The web server uses them to recognize your device on your next visit, to store your settings (e.g. cart contents, logged-in status) and for other functions.
In addition to cookies, we also use similar technologies, such as web beacons, tracking pixels, local storage (localStorage) and device identifiers. In this policy, all of these technologies are referred to collectively as "cookies".
2. How we obtain your consent
When you first visit dglow.si you'll see a cookie banner where you can:
- Accept all cookies - allow all cookie categories to be used;
- Reject all non-essential cookies - only the strictly necessary cookies needed for the site to work are used;
- Manage settings - choose individual categories (analytics, marketing, personalization).
Strictly necessary cookies are loaded without your consent because they are essential for the online shop to work (Article 225 ZEKom-2). For all other categories, we obtain your explicit prior consent (opt-in).
You can change or withdraw your consent at any time via the "Cookie settings" link in the website footer, or by deleting cookies in your browser settings. Once you withdraw your consent, we will stop using non-essential cookies.
3. Categories of cookies we use
3.1 Strictly necessary cookies
These cookies are essential for the online shop to work properly. Without them, the website doesn't work (cart, login, security, language settings). Legal basis: legitimate interest (Article 6(1)(f) GDPR) and the exemption under Article 225(3) ZEKom-2.
| Cookie name | Provider | Purpose | Duration |
|---|---|---|---|
_shopify_essential |
Shopify | Basic technical settings, session security | browser session |
_shopify_y |
Shopify | Visitor identification for site functionality | 1 year |
_shopify_s |
Shopify | Session identification | 30 minutes |
cart |
Shopify | Cart contents | 14 days |
cart_currency |
Shopify | Cart currency | 14 days |
_secure_session_id |
Shopify | Secure session identification | browser session |
_shop_app_essential |
Shopify | Basic Shopify app functionality | 2 years |
shopify_client_id |
Shopify | Customer identifier | 2 years |
localization |
Shopify | Language and regional settings | 2 years |
shopify_buyer_consent |
Shopify | Recording your cookie choices | 1 year |
3.2 Analytics cookies
These cookies help us understand how visitors use the online shop: which pages are visited most, how long visitors stay and where problems occur. The data is anonymized and aggregated. Legal basis: your consent (Article 6(1)(a) GDPR).
| Cookie name | Provider | Purpose | Duration |
|---|---|---|---|
_shopify_analytics |
Shopify | Analytics on visits and behavior in the online shop | 2 years |
_orig_referrer |
Shopify | Tracking where visitors come from | 14 days |
_landing_page |
Shopify | Recording the landing page | 14 days |
_ga (once activated) |
Google Analytics 4 | Distinguishing visitors for analytics | 2 years |
_ga_* (once activated) |
Google Analytics 4 | Session tracking in GA4 | 2 years |
3.3 Marketing cookies
These cookies allow us and our partners to tailor ads and communications to your interests, including retargeting (showing products you've viewed on other websites) and personalized email newsletters. Legal basis: your consent (Article 6(1)(a) GDPR).
| Cookie name | Provider | Purpose | Duration |
|---|---|---|---|
__kla_id |
Klaviyo | Visitor identification for email marketing, segmentation and abandoned cart emails | 2 years |
_shopify_marketing |
Shopify | Marketing analytics and sales attribution | 2 years |
_fbp |
Meta (Facebook/Instagram) | Visitor tracking for Facebook and Instagram ads | 3 months |
_gcl_au |
Conversion tracking for Google Ads | 3 months | |
tt_* |
TikTok | Tracking for TikTok ads | 13 months |
3.4 Functional cookies
These cookies enable more advanced features, such as saving your settings, reviews and recently viewed products. Legal basis: your consent (Article 6(1)(a) GDPR), unless they are necessary for a service you have explicitly requested.
| Cookie name | Provider | Purpose | Duration |
|---|---|---|---|
jdgm_* |
Judge.me | Product review tracking, protection against fake reviews | up to 1 year |
klaviyoReviewsTracking |
Klaviyo Reviews | Linking reviews with email campaigns | browser session |
4. Third-party cookies
Some of the cookies listed above are not under our direct control - they are set by third parties (Shopify, Klaviyo, Google, Meta, TikTok, Judge.me). These third parties process data in accordance with their own privacy policies:
- Shopify - cookie policy
- Klaviyo - cookie policy
- Google - cookie policy
- Meta - cookie policy
- TikTok - cookie policy
- Judge.me - privacy policy
5. How long cookies last
Based on how long they last, cookies are divided into:
- Session cookies - deleted when you close your browser.
- Persistent cookies - stay on your device for a set period (from a few minutes to several years), as shown in the tables above. The duration depends on the purpose of the cookie.
6. International data transfers via cookies
Some third-party cookies (Klaviyo, Google, Meta, TikTok) may involve transferring data to the USA and other third countries. These transfers rely on appropriate safeguards described in our Privacy Policy, section 5.
7. Managing cookies in your browser
Besides managing your consent on our website, you can also manage cookies directly in your browser settings:
8. Your rights
With regard to cookies and the data we collect through them, you have all the rights under the GDPR described in our Privacy Policy (section 6):
- the right of access to your data;
- the right to rectification and erasure;
- the right to restriction of processing;
- the right to data portability;
- the right to object;
- the right to withdraw your consent at any time, without affecting the lawfulness of processing carried out before the withdrawal;
- the right to lodge a complaint with the Information Commissioner of the Republic of Slovenia (www.ip-rs.si).
9. Changes to this cookie policy
We may update this cookie policy from time to time to reflect changes in our practices, providers we add or remove, and changes in legislation. We will publish the updated policy on this website, stating the date of the last change. Consent you gave before a change remains valid only for the categories and providers listed at the time you gave it - for new providers, we will ask for your consent again.
10. Contact
For any questions about cookies, contact us at info@dglow.si.
Lun Maligator d.o.o.
Pot na Dobrotin 3a
3212 Vojnik, Slovenia
Email: info@dglow.si