Frequently Asked Questions
Here you'll find answers to the most common questions about Korean skincare, facial care, ingredients and ordering from dglow. If you can't find your answer, email us at info@dglow.si.
UV rays damage skin all year round, even on cloudy days and in winter. Without daily SPF protection you get dark spots, wrinkles and premature aging, and every other step of your routine loses its effect. Korean sunscreens are lightweight and leave no white cast, so they're easy to wear every single day.
Niacinamide (vitamin B3) balances oil production, reduces the look of pores and evens out skin tone. It's gentle and suits almost every skin type, including sensitive skin, which makes it one of the most versatile ingredients in Korean skincare.
Glass skin is the look of smooth, translucent, intensely hydrated skin that resembles glass. You get there by layering hydration: a gentle cleanser, toner, a hyaluronic acid serum and a moisturizer. The keys are consistency and daily SPF protection.
Yes. Many Korean products are designed specifically for oily and acne-prone skin, with non-comedogenic formulas and soothing ingredients such as centella and niacinamide. They calm inflammation and control oil without the drying that often makes oily skin worse.
Korean skincare builds a healthy skin barrier with gentle, proven ingredients instead of aggressive formulas and quick fixes. The focus is on hydration, layering products and gradual, stable results. Its signature ingredients are niacinamide, centella, snail mucin and rice water.
Orders are generally processed and shipped within 1–2 working days. Delivery within Slovenia is fast and reliable.
If the order has not yet been shipped, please write to us as soon as possible and we will do our best to arrange the change.
If you are unsure which products are right for you, you can write to us or describe your skin type and any concerns. Based on our practical experience, we will gladly help you with your selection or with creating a basic routine.
Much of our offer is suitable for sensitive skin. For each product, we provide clear descriptions and recommendations. If you have very reactive skin, you can write to us before purchasing.
Most products can be safely combined, but it's important to consider your skin type and the purpose of each product.
Yes. With our experience, we help you with both a basic and a customized routine based on your skin type, goals, and existing products. The goal is a clear and sensible routine, without unnecessary product accumulation.

